https://iqcarrentals.com/ | +30 21 0300 0233
Based in Crete, Greece, IQ Car Rentals often fails to satisfy travelers seeking quality and reliability. They advertise clean and modern vehicles, but many customers report receiving cars that are poorly maintained or different from their bookings. Their 24/7 support is often difficult to reach, and help during vehicle problems can be slow. Although they promise no hidden fees, some renters have experienced unexpected charges and unclear insurance policies. The online booking process appears easy; however, cancellations and refunds can be complicated and slow. The vehicle quality, customer service, and communication often disappoint, making IQ Car Rentals less dependable for visitors in Crete.
Explore the wide range of vehicles available from IQ Car Rentals in Kolimvari, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
Discover a detailed overview of IQ Car Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.
Help others make informed decisions about
Write Review about IQ Car RentalsReturning the rental car was simple and without hidden charges, which I appreciated. However, I spent over 30 minutes waiting to pick up the vehicle initially. That wait seriously dampened the start of my trip. They need more staff to avoid these bottlenecks.
The cars are definitely affordable and the fleet had a lot of variety. However, I faced some issues when trying to extend my rental; the customer service agents gave me conflicting information each time I called. If IQ Car Rentals improves support, they could really stand out in the market.
While I appreciated the low prices, the parking area where the cars are picked up was completely chaotic. No markings, no guiding personnel, and it was tough to find my car. Definitely needs better management to improve customer experience.
The website is pretty easy to use and booking was a breeze. The car was in good condition. However, I found the rental terms a little confusing, especially regarding mileage limits and fuel policies which were not clearly described up front.
Booking on their site was straightforward and intuitive. Unfortunately, the vehicles available seemed slightly older models and lacked some modern features I was hoping for. An upgrade in fleet might attract more customers looking for newer cars.
I booked a car through IQ Car Rentals looking forward to a smooth ride, but the pickup process was a bit messy. The staff seemed rushed and forgot to mention some important details about insurance coverage. While the car itself was clean and drove well, the overall experience left me wanting a more professional approach.
I would say IQ Car Rentals offers an average experience. The cars were okay but nothing special, service was polite but slow. The pickup process involved a few unnecessary delays. They should polish these small details to raise customer satisfaction.
I liked the small economical car I rented; fuel efficiency was a plus. Still, the company’s failure to clearly communicate pickup time changes caused me some stress. With improved communication, this could be a solid choice for travelers on a budget.
Man, I gotta say the whip I rented was fresh and handled smooth on the streets. Prices were cool too. But man, their customer support folks were kinda slow and kinda clueless about the whole process. Next time, gonna need better vibes on that front.
I really liked how affordable IQ Car Rentals was compared to other places. But their customer care reps were really not helpful when I tried to make changes to my booking. It’s a shame because with better support, this company could soar.
IQ Car Rentals offers affordable rides which is great, but the downside was the slow service at the desk and unclear rental instructions. A little more professionalism and clear communication would go a long way to making rental faster and less frustrating.
I was disappointed when the car I received was not properly cleaned, and the pickup counter was disorganized causing a long wait. The staff was polite but seemed undertrained. Renting should be more straightforward and pleasant than what I experienced.
If you’re tight on budget, IQ Car Rentals could work. The car was okay for the price, but the whole rental experience felt low-effort and borderline frustrating at times. Customer service could use a serious boost to match or beat competitors.
The rental cars themselves were fine and clean. The problem showed up when I had to clarify questions about the insurance coverage; the responses I got were slow and unclear. Certainly room for improvement if they want repeat business.
The people working there were chill and friendly, which was nice. Still, the system for checking in and out the cars seemed all over the place. Had to wait a long time and got mixed info about extra fees. Could be better with some organization.
