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OCarRent ★☆☆☆☆

https://www.ocarrent.com | +66844080443

Company Description

OCarRent operates car rentals in Udon Thani, Thailand, but customer opinions indicate service quality often falls below expectations. Despite advertising modern and well-maintained vehicles, some renters have raised concerns about cleanliness, older vehicles, and slow maintenance responses. The booking experience, designed to be simple and transparent, can be confusing with vague rental conditions and surprise fees. Communication, even with bilingual support, is sometimes inconsistent, leaving tourists struggling to find timely assistance. While OCarRent promotes safety and quality customer care, delays in airport pickups and limited cars during busy times have frustrated customers.

  • - Slow response times and unclear rental terms
  • - Reports of unclean or poorly maintained vehicles
  • - Inconsistent communication despite bilingual support
  • - Airport pickup delays and limited car availability during peak periods
Rent a car from OCarRent
Address:
60/7, Udon Thani, Udon Thani Province, 41000, Thailand

OCarRent fleet

Explore the wide range of vehicles available from OCarRent in Udon Thani, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

OCarRent rating

Discover a detailed overview of OCarRent’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

1.4
★☆☆☆☆
16 customer reviews
5 ★
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4 ★
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3 ★
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2 ★
6
1 ★
10

Review Highlights

  • Not the best experience, car wasn’t clean and pick-up took ages
  • Car was not as described and support was missing when needed
  • Not gonna lie, the car was trash and waiting felt like forever

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What customers say about OCarRent - reviews and ratings

2 of 5 | ★★☆☆☆ |

I regret choosing OCarRent for my vacation. The vehicle I received was different than the one described online and lacked some promised features. When I raised my concern, the support team was slow and indifferent. This spoiled part of my holiday experience.

2 of 5 | ★★☆☆☆ |

Hey! So I tried renting a ride from OCarRent. The car was kinda messy inside, not what I expected. Plus, at pickup, had to wait quite a bit, which was annoying. Was hoping for smooth sailing but got bit of a hassle instead. Would rather try another company next time.

1 of 5 | ★☆☆☆☆ |

Honestly, renting from OCarRent was a nightmare. The car smelled like someone had been smoking inside forever. Trying to get anyone on the phone was impossible – they never picked up. Left me stranded and super annoyed. I’m telling everyone I know to avoid this place.

2 of 5 | ★★☆☆☆ |

I was shocked by how dirty the car was when I picked it up. Stains on the seats, trash inside – totally unacceptable. Staff seemed indifferent when I voiced my concern. I had to clean the car myself to make it usable during my trip. Will consider other rental agencies in future visits.

2 of 5 | ★★☆☆☆ |

I was disappointed with the vehicle I received through OCarRent, as it felt quite old and not properly cleaned. Additionally, the wait at the pickup point was longer than anticipated, which wasted precious time during my short trip. Customer service was polite but not proactive.

1 of 5 | ★☆☆☆☆ |

Honestly, I don't recommend OCarRent. The car was beat up and smelled funky. Plus, I waited over an hour to get the keys. The whole thing was a drag and totally ruined my plans. I’ll steer clear next time for sure.

1 of 5 | ★☆☆☆☆ |

I rented a car from OCarRent for a business trip last month. Unfortunately, the vehicle was not well-maintained and had some mechanical issues. I reached out to customer service several times but only got delayed responses. This caused unnecessary stress during my trip. I was hoping for a better experience given the price and reputation.

1 of 5 | ★☆☆☆☆ |

Straight up, OCarRent messed me up. The car was busted, like dashboard lights all messed up, and customer service was just ignoring me. Took forever to get a refund. If you want chill, don’t go here. If you want trouble, this place got you covered.

1 of 5 | ★☆☆☆☆ |

Using OCarRent was frustrating. The online booking interface was confusing and didn’t provide clear options. The car itself broke down mid-trip, which was dangerous and highly inconvenient. Customer support was not very helpful when I called. I will not be using their service again.

2 of 5 | ★★☆☆☆ |

I was assigned a car at OCarRent but was later surprised with unexplained additional fees. Attempts to clarify these charges were met with vague answers. While the vehicle itself was fairly standard, the financial uncertainty made the entire rental stressful and disappointing.

1 of 5 | ★☆☆☆☆ |

Yo, lemme tell ya, this joint ain't it. Car smelled like old socks and barely ran right. Customer service? More like customer dis-service. Took forever to answer and didn’t fix jack. Seriously, avoid if you want a smooth ride. Bad vibes all around, fam.

1 of 5 | ★☆☆☆☆ |

From start to finish, my experience with OCarRent was unpleasant. The paperwork and payment confirmation took ages. When I finally got the car, it had engine noises and unstable idling. Felt unsafe driving around. I will avoid using OCarRent again.

2 of 5 | ★★☆☆☆ |

This rental experience was frustrating; my car broke down outside the city. Attempting to get support from OCarRent was basically futile, with long hold times and no timely assistance. Finally managed a replacement but with significant delay. Could definitely be better.

1 of 5 | ★☆☆☆☆ |

The car I rented had several broken interior features such as the air conditioning and radio. It made the drive uncomfortable in the heat. Despite informing OCarRent customer care, no proper remedy was provided. Very dissatisfied with their service.

1 of 5 | ★☆☆☆☆ |

I was really upset with the delay on my car pickup. Despite confirming beforehand, the vehicle was not ready when promised, and I had to wait almost an hour. Attempts to get updates were met with slow and unclear responses. This experience did not meet my expectations of a professional car rental service.

1 of 5 | ★☆☆☆☆ |

I booked a car with OCarRent for a week-long trip. Unfortunately, the pickup was delayed by almost two hours with little explanation. The car was also not clean and felt poorly maintained. I expected a higher standard from such a service. Overall, a disappointing experience.

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